Privacy Policy

Last updated: May 2026

At BnewHome, the privacy and security of our customers' data is a priority. This policy explains what personal data we collect, how we use it, and what rights you have under the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Data Protection Act 2018.

1. Data Controller

BnewHome is the data controller responsible for your personal data. If you have any questions about this policy or how your data is handled, please contact us at contact@bnewhome.com.

2. Information We Collect

We collect personal information you provide directly, such as your name, delivery address, phone number, and email address, as well as information generated through your use of our site (such as browsing behaviour and order history).

3. How We Use Your Information

We use your information to:

  • process and fulfil your orders;
  • arrange delivery of products;
  • communicate with you about your orders and provide customer support;
  • improve your browsing experience on our site;
  • send promotional communications, where you have given your consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract (to process and deliver your order), legitimate interests (to improve our site and prevent fraud), consent (for marketing communications, which you may withdraw at any time), and compliance with legal obligations.

5. Payment Information

Payments made on our store are processed through secure, certified third-party platforms. We do not store or have access to your full payment card details at any time.

6. Cookies

We use cookies to improve site navigation, personalise content, and deliver more relevant advertising. You can manage or disable cookies through your browser settings; please note that doing so may affect certain features of the site. For more detail, please see our Cookie Policy.

7. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data only where necessary for:

  • payment processing;
  • delivery and logistics services;
  • compliance with legal obligations.

Any third party we work with is required to handle your data securely and in accordance with applicable data protection law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.

9. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate data;
  • request deletion of your data, where applicable;
  • object to or restrict certain processing;
  • request a copy of your data in a portable format;
  • withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at contact@bnewhome.com. If you are located in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

By using this site, you agree to the terms of this Privacy Policy.

Contact us:
contact@bnewhome.com